Shipping Policy:

1. Warehouse Locations: Our primary warehouses are located in Ontario, Canada, and California, USA. This strategic positioning allows us to efficiently cater to our valued customers across North America.

2. Order Processing and Delivery Time:

• Orders are diligently processed within 1-2 business days.
• After processing, customers can expect their packages to be delivered within 3 days.

3. Shipping Charges:

• All orders valued above $50 qualify for free shipping.
• For orders below $50, a delivery fee will be applied. The exact fee is determined based on the delivery location.

4. Shipping Partners and Tracking: Once your order has been processed, you'll receive a confirmation email containing your unique shipping tracking number. We take pride in our collaborations with industry-leading shipping partners like USPS, UPS, FEDEX, and DHL. Depending on your location, we select the most efficient carrier to ensure your package arrives promptly.

Return Policy:
 

1. 30-Day Return Window: We trust in the quality of our products and stand by them. That's why we offer a 30-day return window for all purchases. If, for any reason, you're not satisfied with your purchase, you can return it within this period. However, the product should be in its original condition without any visible damage.

2. How to Initiate a Return:

• Navigate to the 'Order Details' section.
• Click on the 'Return' option.
• After submitting the return request, you'll receive a confirmation email from our team.
• Remember, our 30-day no-questions-asked return offer ensures a hassle-free process for our customers.

Rights and Reservations:

All policies, rights, and decisions concerning shipping and returns are exclusively reserved by UChainVibe®. Our policies are crafted to prioritize transparency, reliability, and most importantly, our customer's satisfaction.

Should you have any further questions or concerns regarding our shipping and return policies, please feel free to reach out to our dedicated customer service team. We're here to support your shopping experience!