Once your item is in stock, we need 1-3 business days to process it. During this time, you’ll receive your tracking number. Orders typically arrive within 5 business days after processing.
International Orders:
For orders outside the US, please allow 1-2 weeks for preparation. After processing, shipping generally takes an additional 7 days for delivery.
Do you offer international shipping?
Yes, we proudly offer international shipping to customers around the globe. While we provide free shipping within the United States, additional charges apply for international deliveries. Stay connected with PEKIA, no matter where you are in the world!
Can I change or cancel my order after it is placed?
Yes, you can change or cancel your order if it hasn’t shipped. If it has already shipped, some products offer a free refund within a specific period. For products without this option, please review all details carefully before purchasing.
Do you ship to PO Boxes?
We don't ship to PO Boxes
How much is shipping?
Shipping costs vary based on your location and the product. For the exact shipping cost, please refer to the checkout page.
How can i change my shipping address?
We process orders quickly, but please email us at support@pekiausa.com. We’ll do our best to update your address before your order is shipped.
My tracking number not working?
If your tracking number not working, feel free to contact our support team at support@pekiausa.com
Return And Refunds
How can I return an item?
We want you to love your items as much as we do! If something isn’t right, we’re happy to assist with returns on non-furniture items within 30 days. Please contact us at support@pekiausa.com with your order number, and we’ll send you a return label.
What should I do if my furniture arrives damaged?
PEKIA provides free shipping insurance for all products. If your item is damaged during shipping, we’ll send you a replacement at no cost—no need to worry about shipping issues!
How long does it take to process a return?
Most returns are processed within 1 week. Once completed, we’ll refund your original form of payment and send you an email notification to confirm.
Billing
What payment method accept?
We want you to love your items as much as we do! If something isn’t right, we’re happy to assist with returns on non-furniture items within 30 days. Please contact us at support@pekiausa.com with your order number, and we’ll send you a return label.
I'm having trouble at checkout.
Contact with our support team at support@pekiausa.com, and we will be happy to assist with any issues you may have!
PEKIA SideTable 001
What is the material of the PEKIA Side Table ?
The PEKIA™ Side Table 001 is made of pine, a UN-certified sustainable wood, and environmentally friendly acrylic panels for the door.
Why use pine wood ?
Pine wood furniture combines durability, natural beauty, and sustainability. Sourced from responsibly managed forests, it is easy to maintain and timeless in appeal. Ideal for any home, it adds charm and sophistication while being environmentally conscious.
What is the Dimension for the Side Table and Cushion?
Outer Dimensions: 23” H x 20” W x 26” L Inner Dimensions: 18" H x 18.5" W x 25" L Cushion Dimension: 4" H x 19" W x 24" L
What kinds of pets size or breed is recommended ?
The PEKIA™ Side Table 001 is ideal for medium to small pets. For Dog: Bulldogs, Pugs, Boston Terriers, Shih Tzus, Dachshunds, Cavalier King Charles Spaniels, Chihuahuas, Miniature Schnauzers, Papillons, and Yorkshire Terriers. Suitable for all cat breeds.
Do you ship it assembled ?
When the product arrives, it is not assembled. However, the assembly process is very simple. The main wooden pins are inserted into fixed positions, and then the boards are linked together. The assembly is easy and straightforward, even for beginners.
DeskFurr
What is the material of the Deskfurr?
The Deskfurr is crafted with a walnut finish and includes a durable metal bed holder.
Why use Walnut ?
Walnut is chosen for its natural beauty and lasting durability, enhancing both style and strength.
What is the Bed Dimension?
Wooden Bed Size
17.32"(L) x 13.8"(W)
Do you ship it assembled ?
When the product arrives, it is not assembled. However, the assembly process is very simple. The main wooden pins are inserted into fixed positions, and then the boards are linked together. The assembly is easy and straightforward, even for beginners.
I own a pet store or furniture store and want to purchase more PEKIA Side Tables.
Contact the PEKIA™ Marketing Team at support@pekiausa.com. The marketing team will reach out to you after the campaign.
