1. 30-Day Free Use Guarantee

At UChainVibe, we prioritize our customers' satisfaction. As a testament to our commitment, we offer a 30-Day Free Use Guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt.

2. How to Initiate a Return

Initiating a return is simple:

Go to your order detail page.
Click on the 'Return' button.
Once we receive your return request, our team will begin the process promptly.

3. Refund Process

Upon receiving and inspecting the returned product:

If the product is in its original condition without any visible damage, we will approve the return.
Refunds will be processed within 5 business days of approval.
The refund amount will be credited back to your original payment method.

4. Condition of Returned Items

Products returned under our 30-Day Free Use Guarantee should not have visible damage. Any item returned with damage may be subject to a reduced refund or may be declined.

5. Additional Information

For any questions or additional information regarding our refund policy, please contact our customer service team.